All,
I just wanted to say that I brought my daughter (10) into Willis ski shop in Farifax, Va. yesterday evening. Luke was
Extremely helpful and accomodating.
![](/ubbthreads22/images/graemlins/smile.gif)
She has Women's size feet but Greg and Luke have allowed me to continue in the Junior Trade-In program with the Salomon Irony-4 women's boots.
My daughter wanted to get the Rossi Bandit Jr skis again this year but in a 148 vs a 138. They were unable to find them in the store but Luke simply proceeded with the swap and indicated that he'd order the 148 length for me
We picked out a new set of poles (old ones several inches too short
![](/ubbthreads22/images/graemlins/shocked.gif)
) and he knocked $10.00 of them as well.
All in all, we ended up with a really nice package for a VERY reasonable price. Once the trade-in value was applied from last years' package, I ended up paying only $225.00!
![](/ubbthreads22/images/graemlins/shocked.gif)
Once again, GREAT JOB Willis. You're clearly interested in gaining long-term customers vs just making a sale.
-Warren-
![](/ubbthreads22/images/graemlins/cool.gif)