But it looks like they responded to your gripe #2 very quickly.
- Scott
I'll tell you, the power of the Internet is absolutely amazing . It must feel great to run a website with such impact
.
(er ... I guess I must have looked at their webcams at wrong moment. )
Anyway, if they would now only answer their email, I'd be happy to kiss and make up
Tom / PM
With respect to gripe #1, last week I sent an email (and then a follow-up) to them asking about setting up a somewhat specialized private lesson for someone. To date, I have not received even an short acknowledgment back that they received my message and are working on it. I of course will eventually call them, but it is extremely poor business practice for an organization to offer an email point of contact on their web site, but not at least acknowledge incoming messages. You are shooting yourselves in the foot guys with practices like this.
With respect to gripe #2, one of the most important functions of ski area web cams to me is to find out how busy the area is on a particular day. Recently, they switched one of their web cams from looking at the mixing bowl to looking up the new tubing runs. IMHO, I think this is almost a complete waste of time because it doesn't even tell you how busy the tubing area is. Switch back, guys!!!
Tom / PM
PS - BTW, anybody know a direct email adr to the SS (or a SS supervisor) at WT?
[/rant_over]
Tom / PM
[This message has been edited by PhysicsMan (edited 01-13-2003).]