Liberty Does the Right Thang!
I went to Ski Liberty the other night for my weekly evening visit. I was skiing down White Lightning and I hit a spear of a rock jutting out of the snow about 2 inches in the middle of the trail. It was about 6 inches long X 3 inches wide and pointy. I took a look at my new K2 PBR brewskis and low and behold. Core shot! Right down to the wood through the base. The base material layed over like a cut piece of skin only it was rock hard. My skis felt funny as I made my way down to the Guest service counter to complain.
Linda and John who manage the mountain were glad that I brought the rock with me so they could have a chat with their groomers. I told them not to make a big deal about it because S**t happens and they can't see everything from inside of a snowcat. Either way they took my name and number and my skis. They are going to do a base repair with one heck of a tune up for me free of charge. I was satisfied and these guys were so over the top apologetic that I couldn't help but feel like a VIP with the way they were treating me. I just wanted to pass on the fact that the people at Liberty were awesome in how they handled the whole situation.
I like the good Jamie better than the bad Jamie
I just get a thorn up my butt like everyone else sometimes. LOL. Thanks for the props.
But were the Liberty people wearing Steelers gear and speaking Penciltucky Dutch?
Haha, I never thought of asking the ski area to fix my skis when I hit a rock. Clever! Mountains are made of rock, but the sharp pointed ones oughta be removed when they cut the trails. Good on them for admitting fault and trying to make it right by you.
dont go to blue knob ever, haha.
From what I hear, the new Blue Knob not only closes runs when the cover is thin, now they also close runs when they become too icy. You're thinking of the old Blue Knob. To anyone who swore never to return after ruining their ski bases at Blue Knob, it may be time to give them another try.
Only 2 core shots at BK this weekend!!
Gonna need another stick of ptex!
Like Jimmy said, they sell the stuff by the 5 gallon bucket full at the BK lodge....
I've skied BK too many times to even think about asking them to fix a ski if it gets thrashed. I figured it couldn't hurt to ask Liberty. It paid off. BK always amazed me with how awesome the skiing could be on one day and then 2 days later it could be really bad. I still love the place though.